JK Vehicles - Professional Vehicle Transportation Services

1. Introduction

JK Vehicle Movements ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect and process the following types of personal information:

Contact information (name, email address, phone number, business address)
Vehicle information (registration numbers, make, model, condition reports)
Booking and service history
Payment and billing information
Communication records (emails, phone calls, enquiry forms)
Website usage data (IP address, browser type, pages visited)

3. How We Use Your Information

We use your personal information for the following purposes:

Providing vehicle transportation services
Processing bookings and managing service delivery
Communicating with you about your bookings and services
Processing payments and maintaining financial records
Improving our services and customer experience
Complying with legal and regulatory requirements
Sending marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract performance: To fulfill our contractual obligations to provide services
Legitimate interests: To operate and improve our business
Legal obligation: To comply with legal and regulatory requirements
Consent: For marketing communications and non-essential cookies

5. Data Sharing and Disclosure

We may share your personal information with:

Service providers and subcontractors who assist in delivering our services
Insurance companies for claims processing
Payment processors for transaction handling
Legal and regulatory authorities when required by law
Professional advisors (accountants, lawyers) as necessary

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, we retain customer data for 7 years after the last service provision, in line with UK tax and business record requirements.

8. Your Rights

Under UK GDPR, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with the ICO

9. Cookies and Tracking

Our website uses cookies to improve your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@jkvehicles.co.uk
Phone: +44 (0) 1522 536 969
Address: JK Vehicle Movements, Lincoln, United Kingdom

Last updated: January 2024

PRIVACY POLICY